Kurzly Refund Policy

Scope

This Refund Policy applies to paid subscriptions for Kurzly purchased directly from LegAI Assistant, Inc. via our online checkout.
If you purchased through a third party, their refund terms may apply.

Subscriptions bought in our iPhone or Android app are sold and billed by Apple (App Store) or Google (Google Play), not by us, so we cannot refund them. Refunds for those purchases are decided by Apple or Google under their own policies.
To request a refund from Apple, use Report a Problem (https://reportaproblem.apple.com). To request a refund from Google Play, follow Google’s refund instructions (https://support.google.com/googleplay/answer/2479637).

Except where required by law, fees are non-refundable once a billing period has started.
You can cancel at any time and your plan will remain active until the end of the current billing period.

If a trial or promotional credit is offered, its specific terms (duration, included features) will be presented during sign-up or at the time the promo code is applied. Trials convert to paid unless cancelled before the trial ends. Promotional discounts or credits are subject to their stated terms and do not create a right to refund beyond what is stated.
Free trial on the web: the Standard plan can be tried free for 14 days, once per account. A payment card is required to start the trial. Unless you cancel before the trial ends, it converts to Standard at $15 per month, charged to that card. You can cancel during the trial in Billing → Manage subscription, and you will not be charged.

Plan downgrades generally take effect at the next renewal date. Unless mandated by applicable law, partial-period refunds are not provided.

Manage or cancel your subscription through the in-app billing portal. For help, contact support@kurzly.net.
If you subscribed in the iPhone or Android app, cancel in the App Store or Google Play subscription settings. Deleting the app or your Kurzly account does not cancel an app store subscription.

We comply with any mandatory consumer refund rights under applicable law (e.g., cooling-off periods where applicable).
Consumers in South Korea may withdraw from a purchase within 7 days of payment, and consumers in the EU/EEA within 14 days, in each case as provided by local law. To exercise this right, email support@kurzly.net with the account email and the date of payment, or use the "Request a refund or withdrawal" link on the billing page. We reply to withdrawal requests within 5 business days.
Where a digital service has been fully performed during the withdrawal period with your prior express consent, local law may limit or exclude the right of withdrawal.